Welcome to the future of TeleHealth

We are the innovators of eHealth for organizations

Health always at your scope!
Health always at your scope!
Health always at your scope!

Technology coupled with patient care

Every company is different and has different needs. At TeleMedik we combine advanced technology with specialized human assistance to offer the solution that best suits each business.

+26 years of experience

offering Telehealth solutions

+40 Service lines

with bilingual assistance

+500 Professionals

representing multiple disciplines

+14 registered Software

designed to bring you a complete service

Professional team and state-of-the-art facilities


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Omnichannel experience

We provide a unique experience with personalized attention

We listen to the voice of our customers together with their needs to offer an optimal experience to the end user. We plan the service tailored to each type of business, from customer service, clinical guidance services and medical assistance, to emergency management services.

Health services 24/7

Bilingual customer service

Multidisciplinary management

Guarantee in quality and compliance

Risk profile evaluation and prevention planning

TeleHealth Solutions

Care 360 ®

Holistic biomonitoring of patients with integrated coaching methodology for successful risk management

We provide the most complete biomonitoring integrated solution for patient care. Care 360 is a wholistic program that brings together friendly user technology with specialized assistance for daily follow-up of remote patients. It is based on a predictive model that makes use of algorithms and global patient evaluation, offering each user a completely personalized service program. From routine reminders and warnings in cases of changes in key parameters for each condition, including clinical coaching, virtual consultations with specialists, home visits, and immediate assistance in emergency situations with the exact geolocation. Care 360 is the all in one experience for the safety, health and wellness of our patients.

Healthy Encounter

Video platform for medical and non-medical consultations

Healthy Encounter is a virtual consultation platform designed for all types of health professionals, from doctors to nutritionists to social workers. It connects health providers with their patients in a simple and easy way, through a link sent by email or SMS, all in compliance with HIPAA regulations. Our clients can personalize the platform according to their preference/specifications, starting with the consultation fee and their corporate image. In addition, it can be managed by an individual health professional as well as by a group of providers within an organization, entity, etc.


Accredited since 2001

Triage MD

Nursing and medical assistance line

Triage MD is a 7 x 24-hour service line for patient evaluation and diagnosis. Our nursing staff performs a symptom assessment (triage) and communicates the patient to the physician. It includes health education programs, lab results, and medical prescription services, if needed. It allows redirection to the various health programs offered in our Contact Center: mental health specialists, nutrition, breastfeeding, and smoking cessation, among others.

All our physicians and nurses are licensed and chartered in Puerto Rico.

Health at your fingertips

Nursing assessment with artificial intelligence

Virtual Consultations

Telemedicine for health centers, schools, universities, and other organizations

Telemedicine is currently one of the biggest trends in healthcare. We evaluate each client individually and propose the solution that best suits the needs of your business. We have telemedicine devices equipped with the latest technologies for the highest precision in patient care. We accompany you throughout the process to ensure a successful integration of equipment, including training of your clinical personnel. Or if you wish, we install the equipment in your center and our medical team will assist both the patient and the provider during the virtual encounter.


Service that saves lives

24/7 emergency assistance service

Ready to integrate into any type of company! Our powerful SOS alert system with emergency assistance service can be integrated into your membership app, just by adding a few lines of code or managed through our application.


Regulatory and requirements standards which guide our services

Clients and business associates

Companies that trust us

Our experts speak

Learn more about our solutions on TeleMedik’s You Tube channel

How can we help you?

We are ready to help you find innovative solutions for the well-being of schools, universities, associations, beneficiaries, organizations, health providers, among other groups.