Our solutions are governed by national and international quality and compliance standards.
Independent nonprofit organization in the United States that works to improve the quality of health care through the administration of evidence-based standards, measures, programs, and accreditation.
Independent agency of the United States government, created in 1949 to help control and support the basic operations of federal agencies.
Federal agency within the US Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer the Medicaid program, the Children’s Health Insurance Program (CHIP), and portability standards of health insurance.
Organization for the creation of international standards made up of various national standardization organizations. Founded on February 23, 1947, the organization promotes the use of proprietary, industrial, and commercial standards worldwide.
Non-profit organization that stands out for promoting quality in health care, through accreditation, certification and measurement for all members of the industry. To achieve this, it develops standards and measures based on scientific evidence with which organizations that aspire to obtain this certification must comply.
It is responsible for coordinating and strengthening efforts that promote the integrity and operational efficiency of government processes. As part of its functions, we receive complaints, proposals and confidential information about irregularities, both from public servants and citizens.
Politically and financially independent global charity that aims to design a safer world by promoting safety and education.
It provides inspection, verification, testing and certification services. It is considered a world benchmark in quality and integrity.
At the TeleMedik Group, we protect what matters most: health and information. Therefore, we are strengthening our technological infrastructure with a modern Security and Network Operations Center (SNOC), designed to offer continuous, secure, and reliable service, 24 hours a day, 7 days a week.
Our SNOC is a strategic facility that integrates the best of both worlds:
Advanced Cybersecurity (SOC)
Network Performance Management (NOC)
This allows us to anticipate, detect, and respond immediately to any threat or disruption to our systems, ensuring our healthcare services are always available to you.
Total protection of your personal and medical data
Uninterrupted healthcare
Reliable technology backed by experts
Immediate response to technological emergencies
Real-time monitoring of critical networks, servers, and applications
A team of security and network experts working 24/7
Standardized protocols for rapid incident response
Intelligent dashboards for agile decision-making
Continuous and coordinated communication between our technical teams
Because every minute counts in healthcare. Our SNOC allows us to ensure that all our digital services are always operational, protected, and ready.
URAC – until 2023
Annual SOC Type 2 (latest 2022)
Penn Test and Recurring Vulnerability
Annual DRP-BCP
HIPAA Compliant
Different communication platforms to guarantee the continuity of operations, including:
Five (5) internet connections
Two (2) 150mb private data links between Guaynabo and Mayagüez
Connections to client platforms according to specific requirements
Get in touch with us if you need help, want more information or want to make any recommendations or suggestions.
