We are TeleMedik Group

Providing healthcare since 1996

We are leaders in health services, impacting nearly 2 million lives annually through our Contact Centers

TeleMedik was founded in 1996 in Puerto Rico and a year later became the pioneer company of the nurse advice line (NAL). Currently, we provide TeleHealth services internationally.


TeleMedik Group has two Contact Centers operating 24 hours a day, 7 days a week, including holidays. Our facilities are equipped with advanced technology in combination with a team of more than 500 professionals from different disciplines. Redundancy ensures continuity of service in the event of sudden incidents, such as the recent COVID-19 pandemic, or unexpected atmospheric phenomena. Our passion for new technologies has led us to design more than 14 softwares that make our solutions more effective. Likewise, we use multiple algorithms and process flows that allow us to adapt to the needs of each of our clients.

Our mission

Increase the efficiency and effectiveness of health services through innovative solutions that integrate clinical expertise and regulatory technology, thus contributing to the development of a sustainable, sensitive, and accessible health system.

Our vision

To be recognized as the provider of the most innovative health care solutions, being differentiated by its excellence in quality and uniqueness while impacting the lifestyles of the populations we serve.

Meet our team

Our organizations

Companies under TeleMedik Group


Parent organization of TeleMedik Group. It provides TeleHealth services through the Omnichannel Contact Center, in combination with other solutions.

TeleMedik Innova Health Solutions

Technological branch, innovative solutions design, and software development.

TeleMedik Assistance Technologies

Telecare services that combine human experience with state-of-the-art technology to provide a response in civil, criminal and health emergency situations.

TeleMedik International

Providing Health Services and Solutions to the Latin America, Spain, and USA markets.

TeleMedik Venture

Non-profit organization that promotes health initiatives to support research, analysis, studies, and case study projects to improve access to TeleHealth in special interest populations.