Triage AI

We innovate our Triage process

Now more accessible, safe and efficient!

Triage with Artificial Intelligence

Allows the user to access from their preferred platform

Triage AI is a digital symptom evaluator that incorporates artificial intelligence to automate our process in the Nurse Advice Line (NAL). It allows the user to perform an auscultation of their symptoms prior to receiving guidance from our nurses and doctors through the most convenient channel, when needed. It incorporates rigorous and reliable technology that adapts to different populations:

How does the service work?

How does the service work?

Patient completes the evaluation form

Nursing professional receives and evaluates the results

Contacting the patient for clinical recommendations or scheduling an appointment with a health care provider

Virtual medical consultation

Sending a prescription or medical order for the health situation that requires it


Promotes the reduction of frequent and unnecessary visits to an emergency room, facilitating 24/7 access to a clinical evaluation.

99% of users who receive a virtual consultation feel satisfied with the recommendation received by the health professional and do NOT perceive the need to visit an emergency room.

Triage AI focuses on a process of

Data collection

Implementation of recommendations

Personalized medical assistance

It focuses on improving the accessibility to health services, influencing the perception of the end user: They feel that they are cared for in real time. Consequently, it avoids the “misuse” of emergency rooms by reducing unnecessary visits.

Technology integration

Allows medical evaluation 24/7

Find out how we can improve your telehealth services. Request a free demo.

Find out how we can improve your telehealth services. Request a free demo.